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Comments
For some strange reason the file with santa on the polar bear will not load. Ive had no issues with all other files I've purchased from you. I repurchased this item again this morning because I need to use the design today and still it's not working. When I originally placed the order it showed ready for download. Again I don't even see the order in my history file. It looks like something is not quite right in your system.When I ordered this morning it used the incorrect date for the order. Is the a number I can call you from?
We resent your order with Santa riding polar bear vie e-mail.
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Cheers
I bought 4 of the Spiderman designs yesterday and have stitched all out but I am so disappointed with them. They stitch out beautifully but the outline on every one is not meeting up with the design. :( I have tried using different size hoops but still get the same issue. My fabric is hooped tightly and my machine is the Brother Dream Machine which has just been serviced and I have sewn out other designs without any issue. I am at Hair Pulling stage as I need to get these done for a Christmas gift.
When I open the designs in Embird they look perfect so what is your suggestion?
Kindest regards
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