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Thanks
I reformatted the USB thinking it needed that, but it still will not read the design on my machine which is a Bernina B790.
Thinking it might be the design, I downloaded another design that I purchased from your company and the same thing happens. It shows up on the list in the USB and also when I look at the design in Bernina Artlink, however neither designs comes up when the usb is placed in my machine.
Are there any suggestions you have for me?
Thanks
I keep very good records on my designs and in fact if I have used a design I write the USB that I put it on for quick reference the next time I need it. Just for fact checking, I went back to my list of all of my designs I have which includes the name of the design, date and company I purchased it from. I wanted to see if the previous designs I had used from your company were still on the disk. They were not, however the designs from the other companies are still there. This is bizarre. Please help me.
Thank you,
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